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Anik and Appellate Authority

 

Complaint Management Procedure (GRS):

If you are dissatisfied with receiving the service, contact the officer in charge. If you do not find a solution, please contact us in the following manner.

(A) When to contact: If the officer in charge of different units of Bangladesh Police fails to give any solution.

(B) Where / with whom to contact: If dissatisfied with receiving the service, contact the officer in charge.

# Contact the unit head / focal point of different units described in column-1 below.
# If the officer-in-charge mentioned in column-1 fails to resolve the issue, he / she will contact the senior officers of Bangladesh Police mentioned in column-2.
# If the senior officer mentioned in column 2 fails to solve the problem, he will contact the senior officers of Bangladesh Police mentioned in column 3.
# In case of failure of the senior officers mentioned in column-2 to resolve the issue, it was requested to contact the Focal Point (RGS) of Police Headquarters, Bangladesh Police, Dhaka mentioned in column-4.

 

        Unit
 
Where to contact
 
Settlement deadline
 
Focal Point (RGS)
 
       Column-1

 

 
          Column-2

 

 
         Column-3

 

 
                Column-4

 

 
 Boda Thana, Panchagarh

 

 
Police Super, Panchagarh

 

 
 Range DIG, Rangpur

 

 
Additional DIG (D&PS-1)
Phone-55101718
Mob-01320000102
Email- addldigd_p@police.gov.bd
Bangladesh Police
Police Headquarters, Dhaka.
Web Portal: The address of the GRS portal of the organization's web portal